Privacy Policy
Last Updated: November 19, 2025
Your Privacy Matters
At MetroFence Santa Clara Fence Builders, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We believe in transparency and want you to feel comfortable when you contact us or use our website.
Information We Collect
When you contact us for a quote or use our website, we may collect the following information:
- Your name and contact information (phone number, email address, mailing address)
- Project details and property information
- Communication preferences
- Website usage data (pages visited, time spent on site)
- Device information (browser type, IP address)
We only collect information that you voluntarily provide or that is automatically collected through standard web technologies.
How We Use Your Information
We use your information to provide you with excellent service:
- To respond to your inquiries and provide quotes
- To schedule and complete your fencing project
- To send you project updates and important notifications
- To improve our website and services
- To comply with legal requirements
We do not sell your personal information to third parties. We will never spam you or share your information with unrelated companies.
Contact Forms and Communications
When you fill out a contact form or request a quote, your information is securely transmitted to us. We use this information solely to respond to your request and provide the services you need. You may receive follow-up communications from us about your project, but you can opt out at any time by letting us know.
Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. This helps us make improvements and provide better service. You can disable cookies in your browser settings, though some features of our website may not work properly without them.
Third-Party Services
We may use third-party services to help operate our business, such as:
- Website hosting providers
- Email service providers
- Analytics tools to understand website traffic
- Payment processors (if applicable)
These service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. Please use caution when transmitting sensitive information online.
Your Rights and Choices
You have control over your personal information:
- You can request to see what information we have about you
- You can ask us to correct any inaccurate information
- You can request that we delete your information (subject to legal requirements)
- You can opt out of marketing communications at any time
To exercise any of these rights, simply contact us using the information below.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and who we share it with. You also have the right to request deletion of your information and to opt out of any sale of personal information (though we do not sell personal information).
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:
MetroFence Santa Clara Fence Builders
2086 Walsh Ave STE C2, Santa Clara, CA 95050
Phone: (669) 348-0280
Email: contact@santaclarafences.com
We take your privacy seriously and will respond to your inquiries as quickly as possible.